Legal & Privacy Center · Last updated August 7, 2026

Clear rules for shared Event work.

Galaxy Cue connects entertainment Businesses and Clients around one Event record. These documents explain what is collected, who can see it, how long it stays, and the rules for using the platform.

Read the Privacy Notice Exercise Data Rights Security Center

Transparent launch status: Galaxy Cue is a software platform operated by Galaxy Cue LLC. These policies are aligned to the current product and data model, but they do not make the service lawsuit-proof or replace security, insurance, accessible operations, or licensed-counsel review. A public mailing address and legal/privacy/security/accessibility/support contacts, final forum language, insurance, and the remaining U.S. and Italy/EU launch gates must still be completed.

Privacy

Privacy Notice

What Galaxy Cue collects, why it is used, who receives it, and the rights available to people.

Read notice → Agreement

Terms of Service

Rules for accounts, Businesses, Clients, plans, payments, content, and platform access.

Read terms → Information lifecycle

Storage & Retention

Browser storage, cloud providers, archive periods, backups, and record-retention rules.

View policy → Your controls

Data Rights & Deletion

Access, correction, portability, deletion, opt-outs, appeals, and verified request handling.

View rights → Contracts

Electronic Signatures

Consent to electronic records, hardware requirements, paper copies, and withdrawal.

Read disclosure → Safety

Acceptable Use

Prohibited conduct, privacy abuse, scraping, spam, malware, impersonation, and platform misuse.

Read policy → Matching

Marketplace Terms

How multi-provider opportunities, responses, selections, withdrawals, and separate contracts work.

Read terms → Recurring billing

Subscription & Billing Terms

Clear plan consent, renewals, cancellation, refunds, taxes, and the separation between platform and Event payments.

Read billing terms → Reliability

Service Availability

Maintenance, third-party dependencies, backups, user continuity duties, incident communications, and service-level limits.

Read availability policy → User content

Copyright & Infringement

Ownership, platform licenses, infringement notices, counter-notices, repeat-infringer handling, and music rights.

Read copyright policy → Vendors

Subprocessors

The service categories Galaxy Cue currently uses for infrastructure, email, social, and payments.

View list → Access

Accessibility

The accessibility target, supported controls, known process, and how to request assistance.

Read statement → Businesses

Data Processing Addendum

The draft controller–processor terms intended for Businesses using Galaxy Cue with Client data.

Read DPA → Launch jurisdiction

Italy & EU Supplement

GDPR, Italian privacy, cookies, marketing, consumer subscriptions, Marketplace, and international-transfer requirements.

Review Italy gates →

One platform, different legal roles

Galaxy Cue LLC operates Galaxy Cue. Businesses decide how to run their Client relationships and Events. Galaxy Cue processes that workspace data to provide the service and separately controls its public site, platform accounts, security operations, billing administration, and product communications.

Marketplace participation is optional. A Client choosing Marketplace authorizes the limited request details needed for eligible Businesses to evaluate that opportunity; it does not expose private workflows or one Business’s records to another. Galaxy Cue supplies matching technology and does not perform, supervise, license, insure, or guarantee the Event services offered by independent Businesses.

Galaxy Cue LLC is the platform operator

Effective August 7, 2026, the public policy set identifies Galaxy Cue LLC as the legal operator, contracting platform party, and controller for Galaxy Cue’s own account, subscription, security, public-site, and product-communication purposes. Where an earlier pilot record or notice identified a different operator, Galaxy Cue LLC must provide any notice, consent, assignment, or novation required by the applicable agreement or law before relying on the transition.

Product privacy defaults

Client-facing and Business-only fields are separated by role and Event access.
Full birth dates and home addresses stay out of Client-facing Event documents.
Payment-card and bank credentials remain with hosted payment providers.
No advertising cookies or third-party behavioral advertising trackers are currently installed.
Promotional email requires separate consent from transactional workflow notices.
Typed Danger Zone confirmation protects destructive actions.

Versioned policies and records

Material changes should receive a new effective date and, when legally required, a new acknowledgement or notice. Existing consent-event records preserve the wording, version, source, actor, and time of the choice so a later UI change does not rewrite history.

Details and controls required before paid launch

Not optional: Publish Galaxy Cue LLC’s business/legal-notice mailing address and working privacy, security, accessibility, billing, copyright, legal, and support contacts; select the final Kentucky forum with counsel; bind suitable insurance in Galaxy Cue LLC’s name; register a DMCA agent; complete security and accessibility remediation; finish provider, IP, tax, banking, and contract transfers into the new LLC; and obtain licensed-counsel approval before presenting this set as final.

Galaxy Cue’s product controls can support compliance, but policies alone do not prevent claims or cure a defective security, billing, cancellation, accessibility, or incident-response process. Each Business remains responsible for the laws, licenses, insurance, taxes, marketing, music rights, employment rules, and Event services applicable to its own operations. Italy remains a separate gated launch; read the Italy & EU Supplement.